FAQs

Counseling is a process in which regular discussions and sharing of thoughts, fears and feelings with a trained counselor can help you to understand and resolve what is troubling you whether it comes from circumstances, other people, or yourself. It can therefore assist you to make decisions or changes which could enable you to lead your life more fully.

The basis of all counseling is objective and supportive listening and respect for the client as an individual. Writing or talking about things previously pushed aside by the pressures of everyday life can be a difficult process – but the opportunity to explore your feelings in a private, confidential, and non-judgmental atmosphere can be a relief in itself. Through interacting with a counselor a person is helped to cope more effectively with everyday life.

Counseling provides an opportunity to gain new perspectives and can encourage progress towards a sense of greater well-being.

Some of the issues for which people frequently seek help are:

• Health Issues: skin problems, hair problems, aches and pains, handicap, weight problem, allergies etc.
• Psychological: Lack of confidence, anger management, bereavement, anxiety, loneliness and depression, shyness, sexual concerns, overcoming habits (smoking, alcohol, and drugs), adjustment problems, traumatic past experiences, personality development etc.
• Relationship: Marriage (frequent conflicts, unmet expectations, in-law concerns, infidelity, sexual difficulties), and pre-marital issues, relationships with friends of same and opposite sex, break-up of romantic relationships, family concerns, lack of assertiveness etc.
• Reproductive Issues: body image, menstruation, sexual thoughts, wet dreams, family planning, premature ejaculation, infertility, virginity, irregular bleeding, miscarriages, acne problem etc. 
• Work: Relationship with boss and colleagues, lack of motivation and concentration, career growth and performance concerns, work-life balance, stress, harassment, time management, fear of speaking in meetings, handling shift work etc.
• Parenting: Deciding to have a baby, child care, discipline, quality time, school (academic performance, bullying, relationship with friends & teachers), handling teenagers etc.
• Career Guidance: Information regarding different career options, job seeking, subject selection, professional rivalry, examination fear and stress, failure etc.

Going to a counselor can be difficult. You may be embarrassed about a sensitive issue or concerned about what other people will think. Timings may be inconvenient and distances prohibitive. You may not be really sure if you need to see a counselor or if counseling will be helpful at all.

Online counseling gives you privacy and anonymity (you don't even have to give your real name while giving basic profile). It is often much easier to share sensitive personal issues through this service. Many of our clients share with us issues that they have never spoken about before.

It is convenient and easily accessible from the comfort of your own desk at home or office. Offers increased access to services from rural and remote locations.

Time efficiency: You don't need to take time off work or travel anywhere. Since everything is calling, you can choose to re-call as often as you like. You have the option of taking you need to think things through so you can say exactly what you mean, or to spontaneously say whatever comes to your mind.

There may, however, be situations when your counselor feels that you would make better progress with face-to-face counseling. If so this will be recommended.